Effective Date: January 6, 2025
Last Updated: January 12, 2026
Axiom IV Hydration Therapy, Inc. DBA Axiom Healthspan (“Axiom Healthspan,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information across our websites, axiomhealthspan.com and axmpeptides.com, and through our patient management platform.
We collect information to provide you with personalized medical services and wellness protocols.
Personal Identifiers: Name, email address, phone number, and shipping address.
Health Information: Medical history, current medications, allergies, and laboratory results provided during your consultation or through our patient portal.
Payment Data: Credit card or payment information is processed through secure, encrypted third-party processors. We do not store full credit card numbers on our servers.
Technical Data: IP address, browser type, and usage patterns collected via cookies to improve site functionality.
Your data is used strictly for the following purposes:
Medical Review: To allow our licensed providers to review your health history and determine eligibility for treatment.
Fulfillment: To process orders and ship medications or peptide kits to your address.
Communication: To send appointment reminders, order updates, and respond to support inquiries via email or SMS.
Platform Management: Our data is managed via GoHighLevel, which provides the secure infrastructure for our CRM and patient communication.
As a provider of medical services, Axiom Healthspan takes the security of your Protected Health Information (PHI) seriously.
We implement administrative, physical, and technical safeguards to protect your data.
We comply with applicable standards for data privacy and security.
Your information is shared only with the medical providers and pharmacies involved in your direct care.
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in operating our business, such as:
Pharmacy Partners: For the fulfillment of prescription medications and peptides.
Logistics Partners: For the delivery of your orders.
Platform Providers: Such as GoHighLevel, for secure data storage and management.
By providing your phone number, you consent to receive SMS notifications regarding your care and marketing communications.
You may opt out of marketing messages at any time by replying “STOP.”
Opting out of marketing does not cancel essential service-related notifications (e.g., appointment confirmations).
You have the right to request access to the personal information we hold about you or to request corrections to your patient file. To exercise these rights, please contact us at the email address below.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Last Updated” date.
For questions regarding your privacy or data security, please contact:
Email Address: support@axiomhealthspan.com
Phone Number: (484) 393-1588
Address: 21 Gay Street, Suite 902, Phoenixville, PA 19460